Skills Programme: Managers – Effective Team Leadership

Part of Qualification: National Certificate Generic Management

NQF Level: 5

Credits: 22

Duration: 3 months

The term “team leader” is used very often for any person responsible for a group. Unfortunately the chances are that that person is not fully aware of the great responsibility he or she has the “team leader”. A team leader is someone who provides guidance, instruction, direction and leadership to a group of other individuals (the team) for the purpose of achieving a key result or group of aligned results. A good team leader listens constructively to the membership and to the customer(s) of the results that the team is charged with delivering.

No matter the complexity or size of your team or the responsibilities you might have as team leader, your still need to fulfil a very important role.

The purpose of this programme is to guide team leaders on some of the aspects of effective team leadership including building effective teams, resolving conflict and managing change.

The following modules form part of this programme:

Unit Standard Description Credits
252037 Build teams to achieve goals and objectives 6
114226 Interpret and manage conflicts within the workplace 8
25021 Formulate recommendations for a change process 8