This qualification is a continuation of NQF Level 2 National Certificate: Wholesale and Retail Operations qualification and the FET Certificate: Generic Management. This qualification will serve to provide the Wholesale & Retail sector with personnel that can perform the operation functions to industry standards, optimise productivity and improve service levels. The learner assessed as competent against this qualification will be able to: Ensure a positive customer experience in a Wholesale & Retail business unit
National Certificate: Wholesale and Retail Operations
Communication and Numeracy competency at Grade 10.
The qualifying learner will achieve this qualification by complying with the following rules of combination for the accumulation of credits totaling 129: