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SHORT SKILLS
PROGRAMMES

Strategic Customer Relationship

(SAQA ID: 20186)
NQF Level: 5
Credits: 62
Length: 7 months
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UNIT STANDARD: 230071
DESCRIPTION: Apply basic economic principles to the financial services sector

UNIT STANDARD: 7345
DESCRIPTION: Determine the banking-related financial needs of a business

UNIT STANDARD: 7361
DESCRIPTION: Implement personal selling strategies to achieve banking-related targeted results

UNIT STANDARD: 7334
DESCRIPTION: Perform external sales process for a bank product

UNIT STANDARD: 7356
DESCRIPTION: Provide sales related services within the banking sector

UNIT STANDARD: 7316
DESCRIPTION: Educate a customer on bank products and services

DURATION:
7 months (including start-up and close-off)

031 207 3245
info@frtc.co.za
4 Meadow Road,  Sydenham, Durban, KwaZulu-Natal
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